Fast, professional delivery
Coast to coast
Expert installation in 3-7 business days. Any copier, any location, anywhere in America.
From order to installation in one week
Transparent process with tracking every step of the way
Order Confirmed
Your order is confirmed and equipment is allocated
• Email notification sent
• Order number assigned
Logistics Scheduled
Delivery appointment scheduled at your convenience
• Choose date/time window
• Installation team assigned
Equipment Prepared
Equipment tested, packed, and shipped from nearest hub
• Quality inspection completed
• Accessories included
In Transit
Real-time tracking available via email and portal
• GPS tracking link
• ETA updates sent
Delivery Day
Professional team arrives within scheduled window
• 2-hour arrival window
• Courtesy call 30 mins before
Installation
Expert installation, network setup, and testing
• 2-4 hour installation
• All packaging removed
Training & Go-Live
Team training and system handoff - you're ready!
• User training provided
• Support activated
Order Confirmed
Your order is confirmed and equipment is allocated
• Email notification sent
• Order number assigned
Logistics Scheduled
Delivery appointment scheduled at your convenience
• Choose date/time window
• Installation team assigned
Equipment Prepared
Equipment tested, packed, and shipped from nearest hub
• Quality inspection completed
• Accessories included
In Transit
Real-time tracking available via email and portal
• GPS tracking link
• ETA updates sent
Delivery Day
Professional team arrives within scheduled window
• 2-hour arrival window
• Courtesy call 30 mins before
Installation
Expert installation, network setup, and testing
• 2-4 hour installation
• All packaging removed
Training & Go-Live
Team training and system handoff - you're ready!
• User training provided
• Support activated
Professional white-glove installation
Our certified technicians handle everything
Pre-Installation
Delivery & Setup
Configuration
Testing & Training
Post-Installation
Professional Installation
Installation Guarantee
If we're not on-time, your first month is free
Certified, insured, professional
Every technician is background-checked and factory-trained
Factory-Certified Technicians
All technicians are certified by major manufacturers
• Konica Minolta, Xerox, Canon, Ricoh certifications
• Average 8+ years experience
Background Checked
Comprehensive background checks and drug screening
• Safe for secure facilities and sensitive environments
• HIPAA and security trained
Fully Insured
$2M general liability insurance
• Workers compensation coverage
• Equipment and facility protection
Professional Standards
Uniformed, ID-badged technicians
• Courteous and professional service
• Clean, organized work practices
Our installation team in action
We handle complex installations
Multi-Location Deployments
Coordinate simultaneous installations across multiple offices
Perfect for: Franchises, multi-office companies
50+ location deployments completed
Learn moreAfter-Hours Installation
Evening and weekend installation to avoid business disruption
Available: Nights, weekends, holidays
Zero downtime for 24/7 operations
Schedule after-hoursHigh-Security Facilities
Experience with government, healthcare, financial facilities
Clearances: Background checks, NDAs, security protocols
HIPAA, SOC2, and classified facility experience
Discuss securityRemote & Rural Locations
Professional service even in hard-to-reach areas
Coverage: Rural, remote, island locations
No location too remote
Check your areaLegacy Equipment Removal
Decommission and dispose of old equipment responsibly
Services: Removal, data wiping, eco-friendly recycling
EPA-certified recycling partner
Add removal serviceCustom Integration
Integrate with existing document management systems
Compatible: SharePoint, Google Drive, DocuWare, etc.
Workflow automation setup
Discuss integrationOn-time or it's free
We guarantee your delivery date - or your first month is on us
On-Time Arrival
Arrive within scheduled 2-hour window
99.2% on-time delivery rate
If late: First month free
Complete Installation
Fully installed and tested before we leave
No 'come back tomorrow' excuses
Guarantee: Working system same day
Damage-Free Delivery
Protected transport with full insurance
Inspect before installation
Guarantee: Perfect condition or replacement
Professional Service
Certified, uniformed technicians
Courteous and respectful
Guarantee: Satisfaction or we make it right
Service Level Agreement Summary
| Promise | Our Standard | Industry Average |
|---|---|---|
| On-time delivery | 99.2% | 85% |
| Same-day installation | 100% | 75% |
| Customer satisfaction | 4.9/5 | 4.1/5 |
| Installation issues | <1% | 8% |
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