Terms and Conditions – Printree

Introduction

Welcome to Printree (also known as "Printree," "we," "our," or "us") and Printree.com as well as to all of our other services (collectively referred to as the "Service" in the definitions that follow). These Terms of Service are an agreement between you and Printree that governs your use of the Service.

PLEASE CAREFULLY READ THE FOLLOWING TERMS.

The following terms and conditions including Printree's Privacy Policy (collectively the "Terms") include your use of the Service and are indicated by your clicking "I ACCEPT," accessing, or using the Service. We only authorize you to use the Service if you are eligible or accept the Terms. Agreeing to be bound by these terms is a condition of your use of the service and of Printree's provision of the service to you.

Accounts and Registration

You must sign up for an account before you can access the Service. You can establish a separate Service account or register using your Google, Facebook, or Apple account. You might need to provide us with information about yourself when you sign up for an account, such as your name, email address, or other contact details.

For dealers, we may ask for more details, for example, their business and product details. All of the registration requirements are mentioned through the account-making process. You can also learn more about what information we get from you through our Privacy Policy.

You guarantee that the information you provide is correct, up-to-date, and genuine. When you register, you will be prompted for a password. You are accountable for any activities on your account, including maintaining the confidentiality of your password and other account information. If you think the security of your account has been compromised, you must contact us right away at support@printree.com.

Code of Conduct

You hereby agree not to post, email, host, display, distribute, change, publish, transmit, update, or otherwise make public any information on the Site:

• that violates any law or regulation;
• that is copyrighted or patented, protected by trade secret or trademark, or otherwise subject to third-party other intellectual property or proprietary rights, including privacy and publicity rights unless you are the owner of such rights or have permission or a license from their rightful owner to post the material and to grant Printree all of the license rights granted herein;
• that infringes any of the foregoing intellectual property rights of any party, or is Content that you do not have a right to make available under any law, regulation, contractual or fiduciary relationship(s);
• that violates any (local) equal employment laws, including but not limited to those prohibiting the stating, in any advertisement for employment, a preference or requirement based on race, colour, religion, sex, national origin, age, or disability of the applicant;
• that includes personal or identifying information about another person without that person's explicit consent;
• that impersonates any person or entity, including, but not limited to, a Printree employee, or falsely states or otherwise misrepresents an affiliation with a person or entity;
• that is harmful, abusive, unlawful, threatening, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy or other rights, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or illegal gambling or harms or could harm minors in any way or otherwise unlawful in any manner whatsoever;
• that harasses, degrades, intimidates or is hateful towards any individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age, or disability;
• deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;
• that is false, deceptive, misleading, deceitful, misinforming, or constitutes a "bait and switch" offer;
• that qualifies as advertising or solicitation if it is (1) posted in areas or categories of the website that are not intended for such purposes; or (2) emailed to Printree users who have requested not to be contacted about other services, products, or commercial interests;
• that contains computer viruses or other computer code, files, or programmes intended to interrupt, destroy, or restrict the functionality of any computer software or hardware, telecommunications equipment, or any other computer;
• that advertises any illegal services or the sale of any items whose sale is prohibited or limited by applicable law.

Additionally, you agree not to:

• contact anyone who has requested not to be contacted, or initiate unsolicited contact with anyone for any commercial purpose; "stalk" or otherwise harass anyone; make any libellous or defamatory remarks to or against anyone;
• gather private information about other users or organisations for commercial or illegal purposes;
• use robots, spiders, crawlers, data mining tools, or similar automated methods to extract or scrape material from the Service;
• attempt to gain unauthorised access to computer systems that Printree owns or controls, or engage in any action that interferes with, disrupts, or reduces the functioning of the Service or the Website;
• use any automated flagging tools or automated posting devices without human involvement.

Any Content that you upload will be governed by applicable laws and may be removed or the subject of legal proceedings. Additionally, if we discover that you are breaking any laws or regulations, these terms, or the Site's privacy policy, we retain the right to terminate your account, deny you access to the Site, and remove any non-compliant Content that you have contributed.

User Content

Users may be able to send messages, reviews, photos, audio, video, images, files, data, and other types of information, material, and works (collectively referred to as "User Content"), as well as upload content to the Service and send content through the Service. You continue to be the sole owner of all copyrights and other property rights in any User Content that you upload to the Service.

Even though you grant Printree a non-exclusive, revocable, royalty-free, fully paid right and licence (with the option to sublicense) to use, host, store, translate, transfer, display, perform, reproduce, modify, display, distribute, and create derivative works of all such User Content as well as your name, voice, and/or likeness as contained in your User Content, your content remains yours.

General User Content Representations and Warranties

Printree expressly disclaims any responsibility in connection with User Content. You are solely responsible for your User Content. By submitting User Content through the Service, you affirm, represent, and warrant that:

• you are (or your Organisation is) the creator and owner of the User Content, or that you have the necessary licenses, rights, consents, and permissions;
• you will not violate, infringe, or misappropriate any right of your peers or third party rights;
• you will not violate any contractual obligation you have to a third party;
• you will not slander, defame, or invade any other party's privacy;
• a reasonable person could not deem your User Content to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.

User Content Disclaimer

We will not be held accountable or responsible in any way for any User Content that you or other users upload, publish, or transmit. We are not responsible for editing, controlling, or monitoring User Content. However, Printree has the right to filter, remove, edit, or block any User Content that, in our sole judgment, violates these Terms or is otherwise objectionable at any time and without prior notice.

You are aware that using the Service exposes you to user content from a variety of sources and that some of this user content may be inaccurate, inappropriate, offensive, or indecent. You consent to give up any legal or equitable claim you may have against Printree relating to User Content.

How We Handle User Content (For Dealers)

• Dealers can't use logos, brand names, or other trademarks unless they have the right to do so.
• Dealer profiles, especially those claiming to represent specific brands, will be verified to ensure authenticity.
• All product descriptions and content dealers upload must be original or used with permission.
• All images uploaded should either be original, used with permission, or sourced from royalty-free sources.
• Dealers are responsible for ensuring the products they list don't infringe on patents.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of Printree Inc. and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Age Restrictions

Our platform is solely available for people of 18 age and older. Learn more about it in our Privacy Policy.

User Content and Behavioral Restrictions

• Users with a record of scamming or fraudulent activities or have received a certain number of complaints might be banned.
• Restrictions against bots or automated scripts.
• Users who don't consent to your privacy policy or terms of service might be restricted.
• Users who can't legally enter a contract (e.g., due to mental incapacity) might be restricted.
• Rules against circumventing the platform (e.g., contacting dealers directly to bypass fees).
• Restrictions against purchasing for illegal resale or use.

Payment Restrictions

• Rules against using stolen or unauthorized payment information.

Restrictions for Dealers

• Licensing and Certification: Dealers that don't provide evidence of necessary licensing to sell or service copiers.
• Operational History: Require at least 3 years of operational history to ensure the dealer's stability and reliability. Dealers with a history of fraud, bankruptcy, or excessive customer complaints might be restricted.
• Inventory and Stock: Dealers that don't have quality standards for used or refurbished items.
• Price Regulations: Transparency requirements for pricing, including shipping, servicing, and other fees.
• Listing Accuracy: All listings must be accurate, with genuine images and descriptions. Penalties for misleading or false listings.
• Communication and Behavior: Restrictions against aggressive marketing, spamming, or any form of harassment.
• Payment and Transaction: Dealers that don't offer certain warrantees or guarantees.
• Data and Privacy: Dealers that don't adhere to data protection standards when handling customer information. They should comply with GDPR or other regional data protection regulations.
• Returns, Refunds, and Warranties: Dealers that don't offer a minimum return period or warranty for their products. Specific guidelines on handling returns, refunds, and customer disputes.
• Shipping and Delivery: Transparency requirements for shipping fees and delivery times.
• Technical and Platform Usage: Restrictions against using bots, scraping tools, or any unauthorized scripts.
• Exclusivity and Non-compete: Dealers that are not willing to sign non-compete clauses preventing dealers from creating a competing platform or service.

Clause for Account Termination

For the Customers:

• Violation of Terms of Service: If a customer repeatedly or egregiously violates the platform's terms of service or user agreement.
• Fraudulent Activities: This could include chargebacks, using stolen credit card information, or any other form of financial fraud.
• Harassment or Abuse: Harassing, bullying, or abusive behavior towards dealers, other customers, or the platform's staff.
• Misrepresentation: Providing false information during registration or while interacting with dealers.
• Account Sharing: Sharing account details with others.
• Unacceptable Content: Posting reviews or content that includes hate speech, obscenity, or any other content that goes against the platform's guidelines.
• Spamming: Sending unsolicited messages, promotions, or any form of spam through the platform.
• Repeated Returns or Unjustified Complaints: Constantly returning products without genuine reasons or always complaining to game the system.
• Attempting to Bypass the Platform: Consistently trying to complete transactions off-platform to avoid fees.
• Unpaid Dues: Not settling any financial obligations related to the platform.

For the Dealers:

• Violation of Terms of Service: Repeated or egregious violations of the platform's dealer agreement or terms of service.
• Selling Counterfeit or Unauthorized Products: Listing or selling products that are counterfeit or unauthorized replicas.
• False Advertising: Misrepresenting products, their features, or any guarantees associated with them.
• Fraudulent Activities: Engaging in any form of fraud.
• Poor Performance Metrics: Consistently receiving negative reviews, late shipping, or not adhering to promised delivery times.
• Non-payment of Dues: Not settling fees or any other financial obligations.
• Harassment or Abuse: Engaging in inappropriate, bullying, or abusive behavior.
• Misuse of Customer Information: Using customer data for unauthorized purposes.
• Unfair Competitive Behavior: Sabotaging other dealers, posting fake reviews, or any malicious activities.
• Legal or Regulatory Issues: Selling products that are illegal, banned, or subject to recalls.

Third-Party Links and Services

Printree uses third-party services like Google Analytics for website performance and Google app service for the application. Our application and website may offer tools through the Service that let you export information to third-party services. You consent that we may transfer the information to the relevant third-party service by using one of these mechanisms.

To the fullest extent authorized by law, Printree disclaims any liability for any use of your exported data made by third-party services over which we have no control.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. Printree Inc. shall not be responsible for any loss or damage incurred as a result of such dealings.

Dealings with Individual and Organization

You realise and accept that Printree is not responsible for any dealings with companies or people you meet on the website or via the service. This includes but is not limited to, the payment for and delivery of goods and services, as well as any other covenants, conditions, guarantees, or representations governing any dealings you may have with other businesses or people.

You acknowledge and agree that Printree has no duty to get involved in any disputes arising between users of the Website or between users and any third party.

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Printree Inc. through our website at printree.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to support@printree.com or call (877) 777-7419 during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

Dispute Resolution and Arbitration

You and Printree agree that subject to all applicable laws, any disagreement relating to these Terms and your use of the Service shall be resolved by binding arbitration to do so as promptly and affordably as feasible.

Arbitration is less official than a court case. Arbitration makes use of a neutral arbitrator rather than a judge or jury. It might also be subject to extremely limited judicial review and allow for less thorough discovery than in court.

YOU AGREE AND UNDERSTAND THAT BY AGREEING TO THESE TERMS, BOTH YOU AND PRINTREE ARE EACH WAIVING YOUR RIGHT TO A TRIAL BY JURY AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

Exceptions

Nothing in these Terms shall be deemed to waive, preclude, or restrict either party's right to: bring an individual action in small claims court; pursue an enforcement action through the appropriate agency; seek injunctive relief in a court of law in support of arbitration; or file a lawsuit to deal with an intellectual property infringement claim.

Opt-Out

You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at help@printree.com.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message Frequency

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary depending on your interactions with Printree Inc. You may receive recurring messages related to your requests, including order updates, reminders, and service notifications, as well as occasional promotional messages if you have opted in to receive them. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Use Case Description

Printree Inc. uses SMS messaging to communicate with customers who have provided prior express consent through an online form on the website. These communications include non-marketing messages related to the services requested by the customer, such as order updates, reminders, and service notifications.

In addition, customers may choose to receive promotional messages by providing separate and explicit consent. Promotional communications may include special offers, product updates, and company news related to Printree Inc.'s products and services.

All messages are sent only to users who have opted in, and message frequency may vary depending on user interaction and preferences.

Arbitrator

The American Arbitration Association ("AAA") will administer any arbitration between you and us in accordance with the Federal Arbitration Act and its Consumer Arbitration Rules (collectively, the "AAA Rules"), as amended by these Terms.

Notice of Arbitration; Process

The opposing party must first receive a written notice of the dispute (the "Notice of Arbitration") by certified U.S. Mail, Federal Express, or electronic mail. The notice shall set forth the nature and basis of the claim and the specific relief sought. The parties will try in good faith to settle the dispute directly within 30 days.

No Class Actions

Both Printree and you acknowledge and agree that you may not assert any claims against the other party except in your or Printree's individual capacity, and not as a plaintiff or a member of any putative class or representative proceeding.

Copyright Infringement Claims

Printree respects other people's ownership rights to their creative works. We have a policy of responding as soon as possible to any allegations that User Content submitted on the Services violates anyone's copyright or other intellectual property rights. You must send a written notice to "Copyright Infringement" at support@printree.com warning them of a potential violation for Printree to take the necessary action.

We will use reasonable efforts to reach out to the User who posted the infringing User Content if we remove or disable access to User Content in response to a notice of Infringement.

Limitation and Termination of the Service

You understand and acknowledge that Printree may impose restrictions on how often you can access the Service or the Website. You understand and agree that Printree disclaims all liability and responsibility for any lost, deleted, or modified content that is kept or communicated by the Service or the Website.

You understand and agree that Printree has the right to change or terminate the Service (or any part thereof) at any time and with or without notice to you.

You acknowledge and agree that Printree, in its sole and absolute discretion, has the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of the Service at any time and for any reason.

Disclaimer of Warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE WEBSITE AND THE SERVICE IS ENTIRELY AT YOUR OWN RISK AND THAT THE WEBSITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.

Indemnity

You are accountable for your use of the Service to the fullest extent permitted by law, and you agree to defend and hold Printree harmless from and against any claims made by third parties as well as any associated liability, damage, loss, and expense, including reasonable attorneys' fees and costs, resulting from or connected to:

• your unauthorized use of, or misuse of, the Service;
• your violation of any provision of these Terms;
• your infringement of any third-party right;
• the nature or content of data processed by the Service;
• User Content that violates federal, state, or local laws;
• your use of the Service in violation of your obligations under any agreement between you and a third party;
• any disagreement or issue between you and any third party.

General Disclaimer

PRINTREE DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE. PRINTREE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS. YOUR DEALING WITH ANY OTHER SERVICE USER, ADMINISTRATOR, OR ORGANIZATION. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE SERVICE AT YOUR OWN DISCRETION AND RISK.

Limitation of Liability

IN NO EVENT SHALL PRINTREE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES RESULTING FROM ANY ASPECT OF YOUR USE OF THE WEBSITE OR THE SERVICE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

Modification of these Terms

We retain the right to modify these Terms at any moment. Please constantly check these Terms for modifications. If a change to these Terms materially modifies your rights or duties, we may ask that you acknowledge the modified Terms before using the Service again.

Modification of the Service

Without giving you any notice, Printree reserves the right to change or cancel the Service at any time (including by limiting or eliminating particular Service elements). Any modifications made to the Service or any suspensions or terminations of your access to or use of the Service are not the responsibility of Printree.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Printree Inc. operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Contact Us

For any questions regarding these Terms of Service, please contact us at:

Printree Inc.

Phone: (877) 777-7419
Email: support@printree.com
Website: printree.com

By using our website and services, you consent to these Terms of Service.